Social CRM and Social Selling-You’d Better Learn It!

Image by luc legay via Flickr Jeremiah Owyang, a Forrester Research analyst and author of Web-Strategist.com, wonders about the future of Twitter--as a Social CRM , of all things. This concept is a long way from the discussion of what a big waste of time Twitter, Facebook, and other like READ MORE

Social Selling, Building a Sales Process for a Web 2.0 World

Image by sndrv via Flickr Unquestionably the Web 2.0 moniker has been over used, but unfortunately sales folks have been slow to pick-up the opportunities it gives us. So, I will carefully use it one more time. If anything defines Web 2.0 it is the rise of the social Web. People are connecting an READ MORE

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